Residential Lodge Manager

4 weeks ago


Exeter, Devon, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Residential Lodge Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth day-to-day operation of our retirement living development.

As a Residential Lodge Manager, you will be the primary point of contact for our residents, providing exceptional customer service and ensuring their needs are met. You will be responsible for managing the maintenance of the property, coordinating activities and events, and liaising with contractors and suppliers.

This is a fantastic opportunity for someone who is passionate about providing excellent customer service and has a background in administration and customer service. If you are a motivated and organized individual who is able to work independently and as part of a team, we would love to hear from you.

About You

We are looking for someone who is able to live on-site in the apartment provided, rent-free. You will have a passion for excellent customer service and be able to work with a range of customers, contractors, suppliers, and internal colleagues.

You will be an accomplished administrator and computer literate, with previous experience of using Microsoft Office applications, including Outlook. You will also have experience of working in a similar background, such as retirement living, social housing, hospitality, uniformed services, charity, and health and social care sectors.

About Us

Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, overseeing more than 8,000 apartments and providing property services and customer care to over 10,000 retired people.

We are a professional, award-winning, customer-focused team that is rapidly growing and has ambitious plans for the future. If you are looking for a challenging and rewarding role that allows you to make a positive difference to the lives of our residents, we would love to hear from you.

What We Offer
  • Remuneration includes a rent-free, 2-bedded apartment plus £18,500 per annum
  • Your partner and a small pet are welcome
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Thorough induction programme and ongoing training
  • Professional development and qualifications


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