Residential Lodge Manager
4 weeks ago
Churchill Estates Management Ltd is seeking a highly skilled and experienced Residential Lodge Manager to join our team. As a key member of our management team, you will be responsible for providing exceptional customer service to our residents, ensuring their comfort and well-being, and managing the day-to-day operations of the lodge.
Key Responsibilities:
- Manage the maintenance of the property and ensure that all facilities are clean and well-maintained.
- Provide a high level of customer service to residents, responding to their needs and concerns in a timely and professional manner.
- Organize and coordinate activities and events for residents, ensuring that they are enjoyable and engaging.
- Manage contractors and suppliers, ensuring that all work is completed to a high standard and on time.
- Conduct regular health and safety checks, ensuring that the lodge is a safe and secure environment for residents.
Requirements:
- Previous experience in a customer-facing role, preferably in a residential or hospitality setting.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with residents and colleagues.
- Ability to work independently and as part of a team, with a flexible approach to working hours.
- Basic IT skills, with experience of using Microsoft Office applications.
What We Offer:
- A competitive salary of £18,500 per annum.
- A rent-free, 2-bedroom apartment on-site.
- Excellent Colleague benefits, including life assurance and eye care reimbursement.
- Ongoing training and development opportunities.
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