Residential Lodge Director

18 hours ago


Exeter, Devon, United Kingdom Churchill Estates Management Ltd Full time
Job Description:
**Role Overview**
The Residential Lodge Manager is a pivotal position that requires a unique blend of administrative expertise, customer service skills, and a passion for delivering exceptional experiences.

**Key Responsibilities:**
* Oversee the day-to-day operations of the lodge, ensuring seamless execution of events and activities.
* Collaborate with contractors and suppliers to maintain high standards of property maintenance and upkeep.
* Provide outstanding customer service to residents, addressing their needs and concerns in a timely and professional manner.

**Requirements:**
* Minimum 2 years of experience in a similar role, preferably in retirement living or social housing sectors.
* Proven track record of excellent customer service, administration, and problem-solving skills.
* Ability to work independently and as part of a team, with a strong focus on communication and collaboration.

**Benefits:**
* Competitive salary of £18,500 per annum.
* Rent-free 2-bedroom apartment on-site, perfect for a partner and small pet.
* 24 days' annual holiday entitlement + Bank Holidays.
* A day off on your birthday.
* Life Assurance and Eye Care reimbursement.

**About Us:**
Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. With over 200 developments nationally, we provide property services and customer care to over 10,000 retired people.

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