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Sales Consultant

2 months ago

Hamilton, South Lanarkshire, United Kingdom Bellway Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Advisor to join our Scotland West Division's Sales team. As a Sales Advisor, you will play a key role in delivering outstanding customer service and achieving sales targets.

Key Responsibilities
  • Ensure the site and sales complex are maintained to a high standard, providing a welcoming environment for customers.
  • Provide accurate and comprehensive information to customers, ensuring they have a seamless experience throughout the sales process.
  • Guide customers through show homes, stock plots, and site, showcasing the product and features.
  • Maintain accurate records using our in-house CRM system, ensuring data integrity and customer satisfaction.
  • Liaise with customers, solicitors, and financial advisors to ensure a smooth sales process.
  • Arrange home demonstrations and handovers, ensuring customers are satisfied with their purchase.
  • Assist customers with defects or customer care issues post-completion.
  • Attend and minute weekly Sales/Site Meetings with the Site Manager, contributing to sales strategy and growth.
Requirements
  • Experience in a face-to-face sales environment, preferably in residential house building.
  • GCSE Maths and English – Grade 4/C or above (or equivalent).
  • Effective negotiation and sales skills, with strong communication and listening skills.
  • Ability to work independently and as part of a team, with IT literacy and adaptability.
  • Commitment to diversity and inclusion, with a willingness to be flexible in respect to day-to-day duties and hours worked.
What We Offer
  • Competitive basic salary + monthly commission.
  • Contributory pension scheme.
  • 25 days holiday, plus bank holidays.
  • Access to discounts and benefits portal.
  • ShareSave Scheme.
  • Cycle to Work Scheme.
  • Life assurance.