Sales Consultant
2 weeks ago
At Bellway, we're committed to building a culture that values diversity and inclusion, while creating a safe and inclusive working environment for all colleagues. This means we're positive about making adjustments and providing flexible working arrangements. We'd be happy to discuss how this could work for you.
Our Scotland West Division is seeking a Sales Advisor to join our Sales team. This is an exciting opportunity to work with one of the UK's largest house builders.
The Role
The Sales Advisor will report to the Sales Director and be responsible for the day-to-day running of the site sales complex, ensuring outstanding customer service throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion.
Key responsibilities include:
- Maintaining the general presentation of the site and sales complex to a high standard
- Ensuring all relevant information is available and maintained at all times to provide full and accurate information to purchasers
- Guiding potential purchasers around show homes, stock plots, and site to demonstrate the product
- Ensuring visitors and potential purchasers are aware of Bellway's Health and Safety Policy and are always accompanied by a Bellway representative
- Maintaining accurate records using Bellway's in-house CRM system
- Liaising with purchasers, solicitors, and financial advisers on a regular basis
- Arranging for customers to attend a home demonstration with the Site Manager and carrying out the Company's handover policy
- Assisting purchasers following legal completion with any defects or customer care issues
- Attending and minuting a weekly Sales/Site Meeting with the Site Manager
- Working proactively with Sales Managers and colleagues to suggest ideas to achieve increased sales
Experience, Qualifications, and Skills
Experience
- Experience working in a face-to-face sales environment
- Desirable experience working as a Sales Advisor for a residential house builder
Qualifications and Training
- GCSE Maths and English – Grade 4/C or above (or equivalent)
Skills and Aptitude
- Effective negotiation and sales skills
- Good administration skills
- Strong communication and listening skills
- Ability to work independently as well as part of a team
- IT literate and able to adapt to new systems
- Committed to diversity and inclusion
The Role and Working Conditions
- Willing to be flexible in respect to day-to-day duties and hours worked
- Lone working, dependent on site
- Ability to travel to all sales sites, including divisional offices
- Able to work weekends and bank holidays
In return, we can offer you:
- Competitive basic salary + monthly commission
- Contributory pension scheme
- 25 days holiday, plus bank holidays
- Access to discounts and benefits portal
- ShareSave Scheme
- Cycle to Work Scheme
- Life assurance
We reserve the right to close this vacancy if a large volume of applications are received.
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