Sales Consultant
2 weeks ago
At Bellway, we're committed to delivering exceptional customer experiences. As a Sales Advisor, you'll play a vital role in achieving this goal.
The Sales Advisor position reports to the Sales Director and is responsible for the day-to-day running of the site sales complex. Your primary objective will be to deliver outstanding customer service throughout the customer journey, ensuring that sales targets are met or exceeded.
Key responsibilities include:
- Maintaining the general presentation of the site and sales complex to a high standard
- Ensuring all relevant information is available to provide accurate information to customers
- Guiding potential customers through show homes, stock plots, and site tours to demonstrate the product
- Ensuring visitors and potential customers are aware of Bellway's Health and Safety Policy and are accompanied by a representative
- Maintaining accurate records using Bellway's CRM system
- Liaising with customers, solicitors, and financial advisors
- Coordinating home demonstrations with the Site Manager and implementing the Company's handover policy
- Assisting customers with defects or customer care issues after legal completion
- Attending and minuting weekly Sales/Site Meetings with the Site Manager
- Collaborating with Sales Managers and colleagues to suggest ideas for increased sales
Requirements include:
- Experience in a face-to-face sales environment
- Desirable: experience as a Sales Advisor for a residential house builder
- GCSE Maths and English – Grade 4/C or above (or equivalent)
- Effective negotiation and sales skills
- Good administration skills
- Strong communication and listening skills
- Ability to work independently and as part of a team
- IT literacy and adaptability to new systems
- Commitment to diversity and inclusion
We offer a competitive basic salary, monthly commission, contributory pension scheme, 25 days holiday, and access to discounts and benefits.
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