Customer Service Representative

1 week ago

Newquay, United Kingdom whitbread Full time

We're seeking a skilled Receptionist to join our team at Premier Inn in Newquay. As the face of our hotel, you'll use your excellent customer service skills to create a warm and welcoming atmosphere for our guests.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.
  • Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
  • Work collaboratively with the housekeeping team to ensure rooms are prepared to a high standard.
  • Process payments, handle customer complaints, and maintain accurate records.

What We Offer:

  • A competitive hourly rate, up to £ per hour.
  • A fixed-term contract for 3 months, with guaranteed hours to plan your week around.
  • A mix of shift times, including weekends, to provide a varied and engaging work schedule.
  • Opportunities for career growth and development within our business.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms, meals, and other perks.

Why Work with Us:

  • We're committed to creating a diverse and inclusive workplace, where everyone feels valued and supported.
  • We offer comprehensive training and support to help you succeed in your role.
  • We're passionate about delivering exceptional customer experiences and strive to exceed our guests' expectations.

Apply Now:

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