Customer Service Representative

4 days ago


Newquay, United Kingdom Lidl Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Efficiently manage stock levels, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets, promoting products and services to customers.
  • Process customer transactions accurately and efficiently, handling cash and card payments.
  • Participate in visual merchandising and store displays, ensuring a visually appealing store environment.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
  • Positive attitude and enthusiasm for working in a retail environment.
  • Ability to lift and move stock, and stand for long periods.
What We Offer
  • Competitive hourly pay rate, with opportunities for overtime and bonuses.
  • Generous benefits package, including pension scheme and holiday entitlement.
  • Opportunities for career progression and professional development.
  • A supportive and collaborative team environment.


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