Housing Advisor

17 hours ago


London, Greater London, United Kingdom Daniel Owen Ltd. Full time
About the Role

We are seeking an experienced professional to join our team as a Specialist Resilience Housing Coordinator. This role will involve providing specialist casework to applicants experiencing domestic abuse and supporting the Resilience Team in embedding safeguarding best practices across the Housing Advisory Service.

The ideal candidate will have a strong understanding of welfare, housing, and homelessness policy, legislation, and practice, as well as expertise in Domestic Abuse and Safeguarding policy and practice.

Main Responsibilities
  1. Casework Delivery: Deliver specialist homelessness casework to survivors of domestic abuse, ensuring all aspects of casework align with national, regional, and local strategies, policies, and initiatives.
  2. Customer Service: Provide exceptional customer service to homeless applicants and key partners, ensuring their needs are met in a timely and efficient manner.
  3. Safeguarding: Ensure survivors' safety through timely interventions into incidents of female genital mutilation, forced marriage, and honour-based violence.
  4. Collaboration: Collaborate with internal and external partners to enhance outcomes for domestic abuse survivors with housing needs.
  5. Knowledge Sharing: Contribute to the dissemination and embedding of safeguarding best practices across the Housing Advisory Service.

Salary: £25,330.00 per annum (based on a 37-hour working week).


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