Front Office Supervisor

2 days ago


Glasgow, Glasgow City, United Kingdom Klarent Hospitality Limited Full time
Front Desk Supervisor Opportunity

Klarent Hospitality Limited is seeking a skilled Front Desk Supervisor to oversee the front office activities between guests, the hotel, and various hotel departments.

Key Responsibilities:
  • Supervise front desk operations during assigned shifts to maintain consistently high standards.
  • Ensure team members have current knowledge of hotel products, services, pricing, and special promotional offers.
  • Monitor team performance, focusing on training and teamwork.
  • Manage guest requests, inquiries, and complaints promptly and professionally.
  • Maintain the professional appearance of the front desk, emphasizing hospitality and guest service.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career growth and development within the Klarent Hospitality Group Brand Portfolio.
  • Recognition and rewards for long service and outstanding performance.
  • Meals provided while on shift.
  • Discounted or free use of leisure facilities.
  • Free car parking.
  • Stays in hotels at discounted prices or free stays as rewards and recognition incentives.
  • Fully funded apprenticeships.
  • Annual holiday entitlements, including bank holidays.
  • Opportunity to buy additional holiday entitlements.
  • Pension enrolment.
About Klarent Hospitality Limited:

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We prioritize staff development and recognition, offering a supportive and dynamic work environment.



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