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Front of House Operations Manager
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Front Office Receptionist
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Front Office Operations Manager
2 months ago
We are seeking a highly skilled and experienced professional to join our management team at Mission Control Crew as Assistant Front Office Manager.
Key Responsibilities:
- Support the daily Front Office operation, coaching and mentoring the Mission Control Team.
- Act as Duty Manager whilst on shift, ensuring our guests are safe and enjoying their stay.
- Work collaboratively with the Front Office Manager and other team members to achieve business objectives.
- Provide exceptional customer service and resolve any issues that may arise.
- Contribute to the development and implementation of strategies to improve Front Office operations and customer satisfaction.
Requirements:
- Proven experience as a Front Office Supervisor or Duty Manager in a similar industry.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving and analytical skills.
- Knowledge of customer service principles and practices.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.