Customer Experience Manager
4 days ago
Succeed in your retail management career with Sainsbury's. Our stores are ideal for developing skills and more.
You'll oversee the entire store during your shift, backed by comprehensive training to lead your team, allocate resources effectively, and ensure customer satisfaction.
Our Purpose
We serve customers through our passion for food, together helping every customer achieve their goals.
You'll manage your team's performance and time during the day, displaying decisive, organized, and inclusive leadership. Reporting to the Store Manager, you and other managers will plan ahead, including shift patterns, product availability, and busy times throughout the day to ensure essential products are available to customers.
We provide the necessary time and space for you to do this well. When our teams work harmoniously, customers notice.
This Opportunity
This is an excellent way to begin or develop a management career in retail, leveraging existing skills and making them exceptional. Your ability to guide, motivate, and inspire your colleagues will be crucial in achieving exceptional customer experiences.
We offer clear management presence across all opening hours, ensuring customers and colleagues feel comfortable asking for help or proposing solutions when needed. You'll ultimately be accountable for excellence.
Benefits
The salary for this role is estimated to be around £35,000 - £45,000 per annum, depending on experience and location.
We also offer:
- A flexible four-day working week, allowing you to maintain a healthy work-life balance
- A discount card offering 10% off shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every payday
- Free food and hot drinks for colleagues in all our stores
- Generous holiday entitlement, maternity, and paternity leave
- Pension matching contributions of 4-7%
- A Sainsbury's share scheme for building up investments at discounted rates
- Access to wellbeing support, including emotional support, counseling, legal advice, and financial guidance
- Colleague networks for linking with like-minded individuals to further your potential
- A Cycle to Work scheme for hiring new bicycles and equipment while saving on tax and NI
- Special offers on gym memberships, restaurants, holidays, retail vouchers, and more
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