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Mail Delivery Professional with Excellent Customer Service

1 month ago

Hassocks, West Sussex, United Kingdom Royal Mail Group Full time
Join Royal Mail Group and Deliver for Your Local Community

We are seeking a motivated and customer-focused individual to join our team as a Postperson with Driving. As a valued member of our team, you will play a critical role in delivering excellent customer service and ensuring the smooth operation of our mail delivery services.

Estimated Salary: £12.54 per hour, paid monthly, with opportunities for overtime at 1.25 times the normal hourly rate.

About the Role

This is an exciting opportunity to join our dynamic team and be part of a company that is reinventing itself for the future. As a Postperson with Driving, you will be responsible for delivering mail and packages to customers across various locations, working independently and as part of a team to achieve exceptional customer satisfaction.

You will have the opportunity to develop your skills and career through our trainee manager roles and Apprentice Schemes, as well as enjoy excellent family-friendly support, including enhanced maternity pay, paternity leave, adoption leave, and shared parental leave.

Key Responsibilities
  • Deliver mail and packages to customers across various locations
  • Work independently and as part of a team to achieve exceptional customer satisfaction
  • Develop skills and career through our trainee manager roles and Apprentice Schemes
  • Enjoy excellent family-friendly support
Requirements

To succeed in this role, you will need to possess the following skills and qualifications:

  • Be upbeat, independent, and self-motivated
  • Be organised, punctual, and ready to deliver great customer service
  • Have a strong sense of community and take pride in what you do
  • Hold a full UK manual driving licence with no more than 6 penalty points
Benefits

We offer a comprehensive benefits package, including:

  • Market-leading pay and benefits for our sector
  • Overtime paid at 1.25 times the normal hourly rate
  • 22.5 days holiday, rising with length of service (pro-rata)
  • Full uniform provided
  • Company pension scheme with competitive contribution rates
  • Lots of opportunity to develop a career
  • Excellent family-friendly support

Royal Mail Group is proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.

Please click here to learn more about Royal Mail Group and our values: https://www.internationaldistributionsservices.com/en/about-us/