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Customer Service Coordinator
1 month ago
We are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Tarmac Trading Limited. As a key member of our Customer Service Team, you will be responsible for providing exceptional customer service and support to our clients.
Main Responsibilities:- Provide high-level customer service and support via telephone, email, and online channels.
- Process customer orders and resolve any issues or queries in a timely and professional manner.
- Collaborate with internal stakeholders to ensure seamless communication and resolution of customer issues.
- Input accurate customer data into our CRM system.
- Build and maintain strong relationships with key stakeholders in our account base.
- Proven experience in a customer-facing role, with a strong track record of providing excellent customer service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- Proficiency in MS Word and Excel, with experience of CRM systems an advantage.
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and inclusive work environment.
- The opportunity to work with a leading company in the industry.
