Spa Receptionist
4 weeks ago
Job Summary
We are seeking a highly skilled Spa Receptionist to join our team at Bulgari Hotel London. As a key member of our spa team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our spa facilities.
Key Responsibilities
- Meet and greet guests, responding to their needs and ensuring a warm welcome
- Maximise revenue through effective scheduling, treatment room bookings, and product sales
- Deliver exceptional financial results within spa treatments, fitness, and membership departments
- Lead by example, providing outstanding service and setting high standards for the team
Requirements
- Customer service background in luxury spas, ideally within five-star deluxe hotels
- Relevant NVQ or professional qualifications
- Excellent understanding of the 5-star hospitality industry
- Impeccably presented individual with authentic yet impeccable customer service skills
What We Offer
As a Spa Receptionist at Bulgari Hotel London, you will have the opportunity to work in a high-end environment, delivering exceptional guest experiences and contributing to the success of our spa team.
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