Spa Receptionist
1 week ago
About the Spa Receptionist Role
The Spa Receptionist is a key member of our team, responsible for providing exceptional guest service and ensuring a smooth and efficient registration process for spa guests. This role requires strong organizational and multitasking skills, as well as a warm and friendly demeanor.
Key Responsibilities:
- Greet and welcome guests as they arrive at the spa
- Coordinate and manage spa appointments, ensuring accurate scheduling and therapist availability
- Keep the reception area clean, organized, and well-stocked
- Provide exceptional customer service, addressing guest inquiries and offering information about spa services and facilities
- Assist with taking orders and serving food & beverages to guests in the Spa
- Perform various administrative tasks, such as processing payments and maintaining client records
Requirements:
- Proven background in spa or hospitality services
- Strong organizational and multitasking skills
- Excellent communication and customer service skills
Benefits:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt for you and your family and friends
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
About Hyatt:
At Hyatt, we care for people so they can be their best. Our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing guide everything we do. Join our team and be part of a global community that is passionate about diversity, equity, and inclusion.
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