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Customer Service Liaison

2 months ago


Basingstoke, Hampshire, United Kingdom Office Angels Full time

{"h1": "Customer Service Representative Opportunity", "p": "We are seeking a highly skilled Customer Service Representative to join our team in Basingstoke. As the main point of contact for new and existing customers, you will be responsible for providing exceptional communication skills and resolving customer inquiries in a timely and professional manner.", "ul": [{"li": "Designated Account responsibility, dealing directly with our Manufacturing partner"}, {"li": "Quote and Data entry, Contract Review, handling of NDA's where necessary"}, {"li": "Manual Order entry, Order Processing & Order acknowledgements"}, {"li": "Awareness of multi-currency processes"}, {"li": "In-house communication with Sales Managers"}, {"li": "Setup of new customer accounts, processing Application Forms, End User Statements"}, {"li": "Running weekly systems reports and performing updates to sales orders where necessary"}, {"li": "Management of weekly Order Books and Shipping reports with Manufacturer and Shipping Warehouse"}], "h2": "Requirements", "ul": [{"li": "Advanced office experience conversant with Microsoft Office"}, {"li": "Advanced organisational skills within Microsoft Outlook"}, {"li": "Excellent communication and telephone skills required providing assistance to customers, suppliers and colleagues"}, {"li": "Demonstrate the ability to learn new systems"}], "p": "If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.", "p": "Our client is an equal opportunities employer and welcomes applications from all qualified candidates.", "p": "Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.", "p": "By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.", "h1": "About the Role", "p": "This is a fantastic opportunity to join a world-leading manufacturer and be part of a dynamic team that values customer satisfaction and excellence.", "p": "As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers, ensuring that their needs are met and exceeded.", "p": "You will work closely with our Sales Managers and Manufacturing partner to ensure seamless communication and delivery of customer orders.", "p": "If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.", "p": "Our client offers a competitive salary and benefits package, including attractive annual leave allowance, company pension, bonus scheme, free parking, and more.", "p": "Don't miss out on this fantastic opportunity to join a world-leading manufacturer and be part of a dynamic team that values customer satisfaction and excellence.", "h1": "How to Apply", "p": "To apply for this role, please submit your up-to-date CV or contact Simon to discuss this opportunity in further detail.", "p": "Our client is able to interview ASAP for a quick turnaround, so don't miss out on this fantastic opportunity.", "p": "Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.", "p": "By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website."}