Customer Service Representative

2 weeks ago


Forfar, Angus, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and requests in a timely and professional manner
  • Efficiently process customer transactions, including handling cash, credit card payments, and operating a cash register
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs
  • Participate in visual merchandising and store displays to promote products and drive sales

Requirements

  • Previous experience in a retail or customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Flexibility to work a variety of shifts, including evenings and weekends
  • Positive attitude and willingness to learn and develop skills

What We Offer

  • Competitive hourly pay rate
  • Additional pay for bank holidays and night shifts
  • Generous benefits package, including 30-35 days' holiday (pro rata) and pension scheme
  • Opportunities for career development and progression

Join Our Team

We are proud to be a supportive and inclusive team, and we welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.



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