Customer Service Representative
2 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and requests in a timely and professional manner
- Efficiently process customer transactions, including handling cash, credit card payments, and operating a cash register
- Restock shelves, maintain store displays, and ensure a clean and organized store environment
- Work collaboratively with colleagues to achieve sales targets and meet customer needs
- Participate in visual merchandising and store displays to promote products and drive sales
Requirements
- Previous experience in a retail or customer-facing role
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Flexibility to work a variety of shifts, including evenings and weekends
- Positive attitude and willingness to learn and develop skills
What We Offer
- Competitive hourly pay rate
- Additional pay for bank holidays and night shifts
- Generous benefits package, including 30-35 days' holiday (pro rata) and pension scheme
- Opportunities for career development and progression
Join Our Team
We are proud to be a supportive and inclusive team, and we welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.
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