Finnish Customer Service Representative

1 month ago

Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time
Finnish Customer Service Advisor

We are seeking a highly skilled Finnish Customer Service Advisor to join our team at Think Specialist Recruitment. As a Finnish Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients in Finland.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Manage a shared inbox and respond to customer emails and messages
  • Run daily product reports and share with senior leadership team
  • Organize item collections, returns, and send out replacements
  • Develop product knowledge and share with customers
  • Provide empathetic customer service and consistently meet customer expectations
Requirements:
  • Fluent in Finnish and English
  • Experience in a customer service role
  • Full rights to work in the UK (we cannot provide sponsorship)
  • Warm, friendly, calm, and professional telephone manner
  • Attention to detail
  • Able to commute to Watford

Please note that you must have the right to work in the UK to be considered for this position.

Think Specialist Recruitment is an independent recruitment agency based in Hemel Hempstead, specializing in permanent, temporary, and contract recruitment across various industries.

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