Finnish Language Client Service Representative

4 weeks ago

Watford, Hertfordshire, United Kingdom Language Matters Full time
Medical Device Customer Support Specialist - Finnish

Language Matters is seeking a highly skilled Finnish-speaking Medical Device Customer Support Specialist to join our team. As a key member of our customer support operations, you will play a vital role in delivering exceptional service and technical assistance to our Finnish-speaking customers.

Key Responsibilities:

  • Provide outstanding customer support via phone and email, resolving complex customer inquiries related to medical devices and services.
  • Work independently to investigate, analyse, and offer tailored solutions, maintaining a high level of professionalism and empathy.
  • Act as a trusted point of contact, providing expert guidance and advice on products and services.
  • Collaborate with internal stakeholders to ensure seamless customer support and resolve any issues that may arise.

What We Offer:

  • A dynamic and supportive work environment with opportunities for growth and development.
  • A comprehensive training program to ensure you have the skills and knowledge needed to excel in this role.
  • A hybrid working model, allowing you to balance work and personal life.

Requirements:

  • Fluent Finnish language skills, both written and spoken.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.

Language Matters is an equal opportunities employer and welcomes applications from diverse candidates.

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