Finnish Language Customer Support Specialist

4 weeks ago

Watford, Hertfordshire, United Kingdom Language Matters Full time
About the Role

We are seeking a highly skilled and customer-focused Finnish-speaking Customer Support Representative to join our team at Language Matters. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and product support to our Finnish-speaking customers.

Key Responsibilities
  • Provide timely and effective support to customers via telephone and email, ensuring all inquiries are responded to in a professional and empathetic manner.
  • Maintain up-to-date knowledge of our medical devices and services to provide guidance and advice to customers.
  • Work collaboratively with our team to ensure seamless customer support and resolve any issues that may arise.
  • Participate in ongoing training and development to enhance your skills and knowledge in customer support.
About You

To succeed in this role, you should have a strong customer-focused approach, excellent communication skills, and the ability to work effectively in a team environment. You should also be fluent in both Finnish and English, written and spoken. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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