Finnish Customer Service Representative

3 weeks ago

Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time
Finnish Customer Service Advisor

We are seeking a highly skilled Finnish Customer Service Advisor to join our team at Think Specialist Recruitment. As a Finnish Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, utilizing your fluency in Finnish and English to communicate effectively.

Key Responsibilities:
  • Support customers with technical queries and provide solutions in a timely and professional manner.
  • Manage a shared inbox, responding to customer inquiries and resolving issues efficiently.
  • Run daily product reports and share insights with senior leadership to inform business decisions.
  • Organize item collections, returns, and replacements, ensuring seamless customer experience.
  • Develop and maintain product knowledge, sharing expertise with customers and colleagues.
  • Deliver empathetic and professional customer service, consistently meeting or exceeding customer expectations.
Requirements:
  • Fluency in Finnish and English, with excellent communication skills.
  • Experience in a customer service role, with a proven track record of success.
  • Full rights to work in the UK, with no sponsorship available for this position.
  • A warm, friendly, and professional telephone manner, with attention to detail.
  • Able to commute to Watford, with flexibility to work in a hybrid environment.

At Think Specialist Recruitment, we pride ourselves on providing exceptional recruitment services to our clients. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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