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Customer Service Representative
2 months ago
Careers that Change Lives
At Medtronic, we're committed to cultivating a diverse team of innovators who bring their unique backgrounds and life experiences to work every day. Our goal is to drive healthcare forward by reflecting the needs of our patients and partners.
A Day in the Life
As a Customer Services Representative, you'll provide safe and accurate technical support to customers using Medtronic Diabetes products and services. Your responsibilities will include:
- Providing direct-to-patient support and guidance to customers
- Resolving technical queries using troubleshooting tools and recording details in our CRM database
- Exceeding customer expectations by handling and resolving inquiries in a timely and efficient manner
Requirements
We're looking for individuals with great communication skills in Finnish and English, who can remain calm and resilient in pressurized situations. You'll also need to be computer literate with experience using MS Office and a CRM system.
What We Offer
At Medtronic, you'll find a dynamic work environment that offers a competitive salary and benefits package, including flexible working arrangements, an annual incentive plan, and training opportunities. We're committed to inclusion, diversity, and equity, and we believe that our employees are our greatest asset.
