Senior Performance Manager

3 days ago

London, Greater London, United Kingdom Flutter UK & Ireland Full time
About the Role

We are seeking an experienced and strategic-minded Senior Performance Manager to join our dynamic team at Flutter UK & Ireland. As a Senior Performance Manager, you will be responsible for optimizing the performance of our gaming products, driving revenue growth, and enhancing the overall customer experience.

Key Responsibilities

  • Develop and implement performance strategies to drive revenue growth and improve profitability across all gaming products.

  • Analyze key performance metrics, including player acquisition, retention, lifetime value, and churn rate, to find opportunities for improvement.

  • Collaborate with cross-functional teams, including Marketing, Product, and Customer Experience, to align performance objectives and drive initiatives that enhance the gaming experience.

  • Utilize data-driven insights and market trends to identify new business opportunities and develop actionable strategies to capitalize on them.

  • Lead A/B testing and experimentation initiatives to optimize gaming features, promotions, and user experiences.

  • Monitor industry trends, competitor activities, and regulatory changes to inform strategic decision-making and maintain a competitive edge.

  • Establish performance KPIs, track progress against goals, and provide regular reports and insights to senior management.

Requirements

  • Bachelor's degree or equivalent in Business, Marketing, Economics, or related field.

  • Proven experience in performance management, preferably within the online gaming or betting industry.

  • Strong analytical skills with the ability to interpret complex data sets and derive actionable insights.

  • Proficiency in data analysis tools and platforms, such as Looker, Google Analytics, Tableau, or similar.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence partners at all levels.

  • Strategic approach with a focus on innovation and continuous improvement.

  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

What We Offer

  • £/€1,000 learning fund

  • Twice-yearly bonus (with part of it guaranteed)

  • Unlimited Holiday

  • Pension contribution scheme

  • Private healthcare

  • Hybrid Working

  • Access to thousands of Udemy courses

  • Invest via the Company Sharesave Scheme

About Flutter UK & Ireland

Our division operates four of the most popular and trusted brands in the market: Sky Betting and Gaming, Tombola, Betfair, and Paddy Power.

Together the Flutter UK&I brands offer market-leading entertainment to millions of customers every single week Over the last couple of decades, they have all ridden the wave of digital betting with industry firsts like 'cash-out', 'Request a Bet', betting exchanges, and free-to-play games like Soccer Saturday Super 6.

We are a community of experts across technology, product, commercial, data, infrastructure, marketing, and more. We listen without judgment, encourage and support each other, and help build others up. Working at Flutter UK&I means you can be yourself, work how and where suits you best, and let your personality shine

We're working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking, and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.

If you need any adjustments to make this role work for you, let us know, and we'll see how we can accommodate them.

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