Administrative Assistant
2 days ago
About the Role
We are seeking an experienced Administrative Assistant to join our team at Alliance Psychological Services Limited. As a key member of our administrative team, you will provide essential support to our therapists and staff, ensuring the smooth operation of our services.
Main Responsibilities
- Provide administrative support to the Admin Lead and other team members, including taking minutes of meetings and disseminating to attendees.
- Manage supervisor alerts on the clinical database and liaise directly with service leads/managers.
- Ensure a professional customer-focused service is maintained with excellent communication.
- Enter clinical and other data onto the Clinical Database (IAPTUS) in accordance with agreed procedures and guidelines.
- Facilitate communication and effective operational functions both within the team and externally.
- Participate in the organisation and improvement of administrative systems to ensure consistency across all teams.
- Contribute to Team and Service development.
- Present a good image of Alliance and the Child and Family Service, maintaining good working relationships both internal and external.
Requirements
- NVQ Level 2 or equivalent in Administrative/Business subject.
- Experience and understanding of database systems.
- Excellent telephone and verbal communication skills.
- Accuracy and attention to detail.
- Understanding of confidentiality.
- Experience of working within a busy environment within agreed timescales.
- Ability to take minutes in meetings and disseminate to attendees.
About Us
Alliance Psychological Services Limited is committed to promoting equal opportunities in our employment practice and service delivery. We are signatories to the Mindful Employers Charter and have Investors in People status. We are a Living Wage employer and offer a range of benefits to our staff, including training and development opportunities, annual leave, and a contributory pension scheme.
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