French Speaking Customer Service Representative

2 weeks ago


Motherwell, North Lanarkshire, United Kingdom Resideo Full time

Resideo is seeking a French Speaking Customer Service Administrator to join our support team in Motherwell, Scotland, working in a hybrid environment.

Key Responsibilities:

  • Manage customer relationships in a professional manner.
  • Provide and process information in response to customer inquiries, concerns, and requests.
  • Interface with supply locations and distribution centers to provide feedback to customers.
  • Respond promptly to customer inquiries and requests via email and phone.
  • Ensure customers receive a high level of service.

Requirements:

  • Previous experience in a customer service role or office environment.
  • Fluent in French and English.
  • Ability to work in a fast-paced environment.

We Value:

  • Knowledge of Excel.
  • Additional language skills.
  • Excellent customer service skills.

What's in it for you:

  • Hybrid working arrangement.
  • Collaborative team environment.
  • Excellent training and coaching.
  • Genuine opportunities for progression.


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