French Speaking Customer Service Representative
2 weeks ago
Resideo is seeking a French Speaking Customer Service Administrator to join our support team in Motherwell, Scotland, working in a hybrid environment.
Key Responsibilities:
- Manage customer relationships in a professional manner.
- Provide and process information in response to customer inquiries, concerns, and requests.
- Interface with supply locations and distribution centers to provide feedback to customers.
- Respond promptly to customer inquiries and requests via email and phone.
- Ensure customers receive a high level of service.
Requirements:
- Previous experience in a customer service role or office environment.
- Fluent in French and English.
- Ability to work in a fast-paced environment.
We Value:
- Knowledge of Excel.
- Additional language skills.
- Excellent customer service skills.
What's in it for you:
- Hybrid working arrangement.
- Collaborative team environment.
- Excellent training and coaching.
- Genuine opportunities for progression.
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