Customer Service Representative
3 weeks ago
Job Summary
As a Customer Service Representative - Front Desk, you will be the first point of contact for our customers, providing a warm and welcoming experience. You will be responsible for fielding customer inquiries, resolving issues, and providing excellent customer service.
About the Role
This is a fantastic opportunity to join our team at UPS United Kingdom and work in a dynamic and fast-paced environment. As a Customer Service Representative - Front Desk, you will have the chance to develop your communication and problem-solving skills, while working with a talented team of professionals.
Key Responsibilities
- Provide exceptional customer service and support to our customers
- Field customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with the team to achieve business objectives
- Maintain accurate records and reports as required
What We Offer
- Competitive hourly rate of £11.44
- Company pension scheme
- Discounts at major retailers, cinemas, and attractions
- Full training and development opportunities
- Opportunities to progress and develop your career with UPS United Kingdom
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic knowledge of Windows applications
- Excellent telephone manner
- Commitment to delivering exceptional customer service
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