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Project Delivery Manager

2 months ago

Warrington, United Kingdom United Living Full time

Job Title: Project Delivery Manager

Job Summary:

We are seeking an experienced Project Delivery Manager to join our team at United Living. As a key member of our Infrastructure division, you will be responsible for managing site events and resources, working towards the delivery of projects on a site-by-site basis.

Key Responsibilities:

  • Manage the coordination of resources, including the supply chain, staff, and directly employed operatives, adopting a customer-focused approach to the client and their representatives.
  • Build strong client relationships and participate in client meetings, representing the company brand.
  • Manage the programme to ensure that site elements are being performed within key performance indicators (KPIs).
  • Manage the workload of the team of coordinators and ensure this workload is monitored regularly.
  • Liaise with staff and operatives effectively and with respect.
  • Approve raised purchase orders (POs) ensuring all relevant background work has been done by the project coordinator to ensure best value versus service provided has been achieved.
  • Sign off and oversee the issue of method statements, risk assessments, health and safety packs, and quality plans.
  • Update internal trackers and schedules.
  • Input site data into internal and client systems where required.
  • Analyse reporting data to understand if discrepancies are occurring and elements are not hitting KPI dates.
  • Recommend rectification measures to bring the programme back within required KPI timeframes if necessary.
  • Work closely with the commercial team to ensure they are aware of any financial impact.
  • Ensure that these rectification measures are implemented and monitored for effectiveness.
  • Report on, manage, and instigate continuous improvement by the effective use of KPIs.
  • Find efficiencies and improvements in internal and external processes.
  • Ensure the procedures and requirements as detailed within the company procedures and quality manual are implemented at all times.
  • Any other duties as assigned.

Health and Safety Responsibilities:

  • Set a good example to others by working safely.
  • Take reasonable care of yourself and any other person who may be affected by your actions and omissions.
  • Adept a positive attitude, cooperate, and assist the company in all aspects of health, safety, and the environment.
  • Understand and help to implement all relevant health and safety policies and arrangements based upon the policies.

Personal Skills:

  • Able to work on own initiative and as part of a team.
  • Organised.
  • Time management/able to work to deadlines.
  • Pays attention to detail.
  • Sound understanding of contracts and SLAs.
  • Negotiation skills.
  • People-management skills.
  • Problem-solving skills.
  • Self-motivated and proactive.
  • Able to develop and maintain customer and internal relationships.
  • Able to drive results through planning the delivery of the project within the project timescales, making decisions, and providing solutions.

Qualifications:

  • Technical skills.
  • Good level of IT skills including Excel, and other Microsoft packages.
  • Experience of working in the telecommunications or similar industry.
  • Adept at manipulating client tools/reports on a regular basis.
  • Omnix, Evenflow, ADC Build, Remedy, Arqiva, WIG, SharePoint, Business Central skills are advantageous.
  • IT qualifications.
  • Health and safety qualifications.