Hotel Services Coordinator

2 days ago


Forty Green, United Kingdom Cairn Group Full time
About the Role

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience.

As a key member of our Front of House team, you will support the department manager in coordinating the effective delivery of high-quality customer services and ensure that all brand standards are met. This involves taking all opportunities to promote service excellence to our guests and driving profit from the business by focusing on quality.

Key Responsibilities:

  • Spearhead the team's efforts in delivering exceptional customer experiences, meeting or exceeding brand standards.
  • Collaborate with the department manager to develop strategies for improving customer satisfaction and driving revenue growth.
  • Foster strong relationships with colleagues and stakeholders, promoting a culture of teamwork and open communication.
  • Maintain a keen eye for detail, ensuring accuracy and precision in all aspects of work.

We estimate that this role comes with an annual salary of £30,000 - £40,000.



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