Service Advisor
5 days ago
**Job Summary**
We are seeking an experienced Service Advisor to join our team at Autotech Recruit. As a Service Advisor, you will be the primary point of contact for customers, providing exceptional service and ensuring their vehicle is repaired to the highest standards.
**Key Responsibilities:**
- Provide professional, prompt, and courteous service to all customers, portraying a positive image of the Vehicle Service Department.
- Check vehicles onto site, allocate and check out loan vehicles, and enter work onto the dealer management system.
- Manage the progress of all jobs, liaise with customers during the progression of work, and advise on technical queries/issues.
- Work independently with a proactive approach, focusing on customer satisfaction and relationship maintenance.
- Ensure customers are aware of all products and services available, including additional options, service plans, and warranties.
**Requirements:**
- At least 1 year's experience working as a Service Advisor or similar customer service role.
- Experience with Kerridge and Pinnacle systems (or other equivalent systems) is ideal.
- Full UK driving license and access to a vehicle.
**What We Offer:**
- Up to £21.00 per hour.
- Guaranteed at least 40 hours per week.
- Optional Saturday working.
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