Care Workforce Planning Manager

3 weeks ago


London, Greater London, United Kingdom Deliveroo Full time

Key Responsibilities

  • ">
  • Review workload forecasts, accounting for trends and seasonality in contact rates and order volumes, highlighting issues and roadblocks that prevent us from achieving our service levels">

The ideal candidate will have 2+ years of experience in Workforce and Real-Time Management, proven experience of WFM systems such as Teleopti, IEX or similar, and strong Excel or Google Sheet modelling skills.



  • London, Greater London, United Kingdom Do & Co Full time

    OverviewWe are seeking a highly skilled Workforce Planning Manager to join our team in London. This role is crucial in ensuring that our workforce is effectively managed to meet the demands of our high-paced, luxury catering environment.


  • London, Greater London, United Kingdom Practicus Ltd Full time

    Senior planning professional sought: Practicus Ltd is looking for an experienced leader to join our team as an NHS Interim Annual Planning Consultant - Workforce & Finance Focus role.Job Summary: As a Senior planning professional, you will lead critical planning activities for the next cycle, collaborating with Integrated Care Boards and acute providers to...


  • London, Greater London, United Kingdom Morgan Law Full time

    Deputy Director of PlanningWe are seeking an exceptional Strategic Workforce Planning Expert to join our team at Morgan Law. As a Deputy Director of Planning, you will play a pivotal role in shaping the workforce strategy for a London-based NHS Trust.This is a newly created position that requires highly specialist advice and insight to drive organisational...


  • London, Greater London, United Kingdom ENGINEERINGUK Full time

    Workforce Planning at ENGINEERINGUKAt ENGINEERINGUK, we are committed to building a talented team that can drive innovation and success. As a Workforce Planning Manager, you will play a crucial role in shaping our workforce strategy and ensuring we have the right people with the right skills in the right place at the right time.The Workforce Planning team is...


  • London, Greater London, United Kingdom ENGINEERINGUK Full time

    Job SummaryWe are seeking a skilled Workforce Planning Lead to join our team at ENGINEERINGUK. As a key member of our organization, you will be responsible for building and managing the end-to-end Workforce Planning function in EU Ops. This role requires strong analytical skills, attention to detail, and the ability to communicate complex ideas...


  • London, Greater London, United Kingdom Deliveroo Full time

    About the RoleAs a seasoned Workforce Management expert, you will lead the real-time management of our customer care workforce on a global scale. This key role involves using WFM software and tools to analyse data, recommend actions, and solutions for both long-term planning and immediate responses to potential crises. You will also be responsible for...


  • London, Greater London, United Kingdom Otis College of Art and Design Full time

    About the RoleThe Strategic Workforce Planning Expert will develop and implement a comprehensive enterprise-wide workforce planning strategy that aligns with our business objectives and growth projections. This strategic expert will collect, analyze, and interpret workforce data, enabling informed decision-making related to the data-driven, forward-thinking...


  • London, Greater London, United Kingdom Morgan Law Full time

    We are partnering with a prominent London-based NHS Trust to find a permanent Deputy Director of Workforce Planning & Systems, boasting a competitive salary range of £80,000 - £110,000 per annum.This newly created role will be the expert in strategic workforce planning, providing highly specialist advice and insight to the organisation. The selected...


  • London, Greater London, United Kingdom Oakleaf Partnership Full time

    Job Title: Strategic Workforce Planning LeaderWe are seeking a dynamic and forward-thinking Strategic Workforce Planning Leader to drive our organization's long-term workforce strategies. This pivotal role involves leading the SWP process, building capability, and utilizing data-driven insights to ensure we have the right people with the right skills, in the...


  • London, Greater London, United Kingdom Wolf & Badger Full time

    Succeed as a Community Operations Manager at Wolf & Badger, where you'll make a real impact on our mission to transform retail. By driving customer and brand satisfaction, you'll contribute to our success story. Your expertise will help us refine our operations, increase team efficiency, and enhance customer experiences.Main Responsibilities:Design and...


  • London, Greater London, United Kingdom Ministry of Defence Full time

    We are seeking a highly skilled Strategic Workforce Planning Consultant to join our team at the Ministry of Defence.Job Summary:This is an exciting opportunity for a strategic workforce planning expert to support the transformation and exploitation of a people data project, driving a step change in how it informs and shapes defence's strategic workforce...

  • Care Planning Manager

    3 weeks ago


    London, Greater London, United Kingdom Service Care Solutions Full time

    Job Title: Care Planning ManagerEstimated Salary: £55,890 per annumAbout the Role:We are seeking an experienced Care Planning Manager to join our team at Bromley Children's Services. As a key member of our management team, you will be responsible for developing and implementing care plans for vulnerable children and their families.The ideal candidate will...


  • London, Greater London, United Kingdom Lewisham and Greenwich NHS Trust Full time

    We are seeking a highly motivated and inspirational leader to join our executive leadership team as the Executive Workforce Director. This role offers a unique opportunity to make a great impact on our organisation and contribute to our vision of being exceptional.Job SummaryThe Executive Workforce Director will be responsible for leading the Trust's...


  • London, Greater London, United Kingdom undisclosed Full time

    Main duties of the jobWe are seeking a talented People Services Manager to support our operational teams in east London. The successful candidate will provide strategic workforce support, focusing on workforce development, performance management, and operational improvement. This role requires excellent communication and interpersonal skills, with the...


  • London, Greater London, United Kingdom eTeam Workforce Limited Full time

    About the RoleWe are seeking an experienced Automation Solutions Developer to join our team at eTeam Workforce Limited. This is a 6-month contract role based in London, with a hybrid work arrangement that requires you to be on-site 3 days a week.Job DescriptionDesign, develop, and implement automation solutions using UiPath to streamline business...


  • London, Greater London, United Kingdom Longreach Recruitment Full time

    Job OverviewLongreach Recruitment is supporting a well-established global brand to recruit a Real Time Analyst for their expanding Workforce Management team.The ideal candidate will possess prior experience of working within a contact centre Resource Planning or Workforce Management team with exposure to real time / intraday management and ideally some...


  • London, Greater London, United Kingdom Wise Full time

    About the RoleWe're seeking a highly experienced Head of Workforce Management to join our team at Wise. As a key member of our Servicing Scale leadership team, you will be responsible for leading our global Workforce Management operations teams, with a focus on building an effort-free servicing experience with near-instant response times while scaling our...

  • Workforce Scheduler

    3 weeks ago


    London, Greater London, United Kingdom The Hyde Group Full time

    Job OpportunityWe are currently recruiting for a Workforce Scheduler to join our team at the Hyde Group. This exciting opportunity offers the chance to develop your skills in trade scheduling and contribute to the success of our organization.About the Position:As a Workforce Scheduler, you will play a critical role in ensuring the efficient allocation of...


  • London, Greater London, United Kingdom Allegis Group Services, Inc. Full time

    Company OverviewAt Allegis Group Services, Inc., we empower individuals to reach their full potential by investing in their development and providing them with the tools necessary to succeed.We believe that a well-designed workforce is a competitive advantage, and our goal is to help companies transform their people into a strategic asset.Our team of experts...


  • London, Greater London, United Kingdom Black & White Recruitment Full time

    About the RoleWe are seeking an accomplished WFM Specialist to drive workforce planning excellence across the business. In this high-impact, short-term contract, you will leverage your expertise in Verint i360 to optimize workforce processes, manage account needs proactively, and lead efforts to resolve challenges, streamline operations, and enhance...