Receptionist

2 months ago


Headington Quarry, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and communicative Receptionist to join our team at Oxford University Hospitals NHS Foundation Trust. As a key member of our department, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities

  • Greet patients and visitors in a friendly and efficient manner.
  • Manage patient appointments, including checking in and out, and booking follow-up appointments.
  • Register patients' attendance on our electronic patient record system.
  • Handle patient inquiries and concerns in a professional and empathetic manner.
  • Maintain accurate and up-to-date records, including patient demographics and appointment details.
  • Ensure that all reception areas are tidy and well-maintained.
  • Work collaboratively with the team to achieve departmental goals and objectives.

Requirements

  • Good basic educational qualifications (5 or more GCSE's including English and Maths Grade C or above) or equivalent qualifications.
  • Administration experience and competent computer skills.
  • Ability to work independently and as part of a team.
  • Reliable and organized, with attention to detail.
  • Ability to work under pressure and prioritize tasks effectively.

About Us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country, providing a wide range of general and specialist clinical services. We are committed to delivering compassionate excellence and putting patients at the heart of everything we do.



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