Client Services Trainee Support Representative

2 weeks ago

London, Greater London, United Kingdom Ropes & Gray Full time

About the Role:

We are seeking a highly organized and customer-focused individual to join our team as a Client Services Trainee Support Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our clients and colleagues.

Key Responsibilities:

  • Provide a warm welcome to all clients and visitors, ensuring a positive first impression.
  • Manage the front of house function, ensuring a smooth and professional experience for all.
  • Liaise with colleagues and external teams to provide first-class service to our clients.
  • Monitor email and telephone communication, responding promptly and professionally.
  • Allocate visitor offices and ensure all meeting rooms are maintained to a high standard.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work flexibly and be adaptable in a fast-paced environment.
  • Proficient in Microsoft Outlook and Word.
  • Fluent in English, both written and verbal.

About Us:

Ropes & Gray is a global law firm with a reputation for delivering high-quality representation to clients across the globe. We are committed to providing a supportive and inclusive work environment, and we are looking for someone who shares our values.

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