Trainee Customer Service Representative

5 days ago


London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

Are you looking for a career-boosting opportunity in customer service? We have an exciting role for a Trainee Customer Service Assistant at Burton Bolton & Rose Recruitment Services Ltd.

Key Responsibilities:
  • Support and Assistance: Provide support and assistance with all areas of sales order processing, ensuring seamless customer experiences.
  • Client Calls: Manage client calls, providing information and guidance on products, and resolving any queries or concerns.
  • Sales Order Processing: Deal with sales orders received, checking details on the computer system, and ensuring accurate processing.
  • Price and Delivery Information: Provide accurate price and delivery information, and issue pro-forma invoices to customers.
  • Warehouse and Dispatch: Liaise with the warehouse/despatch team and freight forwarders to arrange deliveries, ensuring timely and efficient logistics.
  • Customer Updates: Update customers on order sales and advise on out-of-stock lines, maintaining excellent customer relationships.

This is an excellent opportunity for a Trainee Customer Service Assistant to develop their skills and knowledge in a dynamic and supportive environment.



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