Debt Resolution Specialist

2 weeks ago


Chester, Cheshire, United Kingdom Ecruit Full time
Join Our Team as a Collections Advisor

We are seeking a skilled and compassionate Collections Advisor to join our team at Ecruit. As a Collections Advisor, you will play a crucial role in resolving customer debt and ensuring a positive experience for our clients.

About the Role

As a Collections Advisor, you will be responsible for:

  • Establishing suitable repayment arrangements with customers
  • Handling outbound and inbound calls professionally
  • Adhering to all regulatory and company guidelines

You will work closely with our team to ensure that our customers receive the best possible service and that our company complies with all relevant laws and regulations.

About Us

Ecruit is a dynamic and growing company that values its employees and customers. We offer a range of benefits, including a monthly performance bonus, contributory pension, and excellent public transport links.

What We're Looking For

We are looking for a motivated and results-driven individual who is able to work well under pressure. You will have excellent communication and listening skills, as well as a proactive approach to problem-solving.

Experience in a contact centre is preferred but not essential. If you are a team player who is passionate about delivering excellent customer service, we would love to hear from you.



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