Debt Resolution Specialist
2 weeks ago
We are seeking a skilled and compassionate Collections Advisor to join our team at Ecruit. As a Collections Advisor, you will play a crucial role in resolving customer debt and ensuring a positive experience for our clients.
About the RoleAs a Collections Advisor, you will be responsible for:
- Establishing suitable repayment arrangements with customers
- Handling outbound and inbound calls professionally
- Adhering to all regulatory and company guidelines
You will work closely with our team to ensure that our customers receive the best possible service and that our company complies with all relevant laws and regulations.
About UsEcruit is a dynamic and growing company that values its employees and customers. We offer a range of benefits, including a monthly performance bonus, contributory pension, and excellent public transport links.
What We're Looking ForWe are looking for a motivated and results-driven individual who is able to work well under pressure. You will have excellent communication and listening skills, as well as a proactive approach to problem-solving.
Experience in a contact centre is preferred but not essential. If you are a team player who is passionate about delivering excellent customer service, we would love to hear from you.
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