Customer Service Representative
1 week ago
About the Role
We are seeking a dedicated and customer-focused individual to join our team as a Colleague in our New Malden Extra store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide excellent customer service, greeting customers with a smile and serving them with pride.
- Build rapport with customers, ensuring they have a great shopping experience.
- Take the initiative to make decisions that are right for our customers.
- Work collaboratively with colleagues to create a positive and inclusive team environment.
- Be responsible for handling products with care to maintain quality and ensure they reach customers in the best condition.
What We Offer
- A competitive hourly rate, with opportunities for pay increases.
- A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours if desired.
- Access to free wellbeing services and a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Uniform provided and policies to support you for all of life's moments, big and small.
Requirements
- A passion for delivering great service and building strong relationships with customers.
- The ability to work well within a team and communicate openly with others.
- A commitment to maintaining high standards of quality and customer satisfaction.
What's Next
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please apply today to join our team and be part of a dynamic and inclusive work environment.
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