Customer Service Representative

7 hours ago

New Malden, Greater London, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Colleague in our New Malden Extra store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of store standards.
  • Be knowledgeable about our products and services, making recommendations to customers to enhance their shopping experience.
  • Contribute to the maintenance of a safe and secure store environment, adhering to company policies and procedures.
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere within the store.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with opportunities to work additional hours and flexible scheduling.
  • A range of benefits, including holiday pay, flexible working, and access to free wellbeing services.
  • Uniform and equipment provided, as well as opportunities for career progression and professional development.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • The ability to work collaboratively as part of a team, communicating effectively with colleagues and customers.
  • A willingness to learn and adapt to new situations, with a flexible approach to working hours and tasks.

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