Administrative Operations Lead

3 weeks ago


Farnborough, Hampshire, United Kingdom RGS Global Ltd Full time

RGS Global Ltd is an award-winning, Legal 500 ranked team known for their commitment to growth, fostering strong relationships, and an ambitious approach to providing full-service legal guidance. Due to their continued success and growth, they have an exciting new role available within their Private Wealth and Inheritance team.

Job Description:

This key role will involve working with the HOD to provide an administration overview for the whole department, including providing guidance to members of the team to ensure that all administrative processes and procedures are followed.

Responsibilities:
  • Prepare agendas, minutes, and data for key meetings, ensuring all stakeholders are informed and ready to take action.
  • Handle scheduling and diary management for the Head of Department (HOD), ensuring seamless organization of their time.
  • Assist in processing client complaints, making sure issues are handled efficiently and professionally.
  • Gather up-to-date billing information from Fee Earners to ensure timely and accurate billing cycles.
  • Work closely with the Accounts team on forecasts, billing, and financial reporting to support department goals.
  • Lead Fee Earner admin meetings, driving improvements and reporting feedback to the HOD.
  • Take charge of monthly business development meetings, collaborating with the HOD and Business Relationships Manager to boost department growth.
  • Help reduce aged debt by working closely with Fee Earners to find solutions and improve financial performance.
  • Conduct regular audits, ensure all files are compliant with internal and external standards, and suggest ways to enhance processes.
  • Support the HOD with department-wide initiatives and lead on special projects when needed.
  • Be the go-to person for administrative tasks, answering calls, covering holidays, and stepping in wherever the team needs you.

The ideal candidate will be a strong team player with exceptional attention to detail, effective organisational skills, the ability to work independently, and a proactive approach to tasks.

Estimated salary: £45,000 - £55,000 per annum.


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