Senior Operations Manager

3 weeks ago


Dawlish, Devon, United Kingdom Rethink Mental Illness Full time

At Rethink Mental Illness, we are committed to providing high-quality support services that empower individuals with severe mental illnesses to lead fulfilling lives.

Job Title: Senior Operations Manager

About the Role:

The Senior Operations Manager will be responsible for ensuring the delivery of safe, personalized services to our service users. This includes developing aspirational support plans, implementing safe systems of work, and improving the quality of information recorded on our Rethink Information System (RIS).

Key Responsibilities:

  • Develop and implement service delivery strategies to meet the needs of service users.
  • Ensure the effective management of incidents and accidents, adhering to our policies and regulatory notifications.
  • Provide effective line management, handling conduct, performance, and attendance issues.

Requirements:

  • Achieved or working towards a Level 5 Diploma in Leadership in Health & Social Care or equivalent.
  • At least 2 years of relevant experience in an operational management capacity in a health/social care setting.
  • Understanding of legal responsibilities and standards for CQC registered services, including person-centred service delivery.

What We Offer:

  • A contributory pension scheme.
  • A wide range of support for your wellbeing, including our Wellbeing hub and Employee Assistance Programme.
  • Flexible working arrangements and generous annual leave.

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