Senior Health and Social Care Manager

4 weeks ago


Dawlish, Devon, United Kingdom Rethink Mental Illness Full time

Imagine being part of an organisation whose core purpose is to support individuals severely impacted by mental illness. At Rethink Mental Illness, we believe in treating everyone with respect and dignity, and that's why equity is one of our core values.

Our services in Dawlish and Sidmouth provide housing-related support for people with high support needs. The goal of these services is to enable individuals placed out of area to return to Devon, helping them gain the skills needed to live independently.

As a Senior Health and Social Care Manager, you will make a significant difference in the lives of our residents by:

  • Ensuring safe and personalised services through assessment, person-centred planning, and regular outcome-focused reviews.
  • Developing aspirational support plans for residents.
  • Implementing safe systems of work, including personal safety and lone working, in compliance with Rethink Mental Illness' safety policies.
  • Improving the quality of information recorded on Rethink Information System (RIS) and supporting staff in its use.
  • Effectively managing incidents and accidents, adhering to policies and regulatory notifications.
  • Enhancing service user experience by developing an effective complaints management culture.
  • Leading safeguarding practices, ensuring effective reporting and professional relationships with the safeguarding team.
  • Providing effective line management, handling conduct, performance, and attendance issues.
  • Recruiting skilled staff, managing the recruitment process in line with policies and Equality legislation.

Essential Skills and Experience Required:

  • Qualifications: Achieved or working towards Level 5 Diploma in Leadership in Health & Social Care or equivalent.
  • Experience: At least 2 years of relevant experience in an operational management capacity in a health/social care setting.
  • Knowledge: Understanding of legal responsibilities and standards for CQC registered services, including person-centred service delivery.
  • Supervision and Leadership: Experience in providing effective supervision, leadership, and management of staff.
  • Direct Experience: Experience working directly with people with severe mental illness.
  • Agency Work: Experience working within statutory agencies.

We offer a wide range of support to our employees, including:

  • PULSE – our recognition, rewards, wellbeing, and benefits platform, providing access to thousands of discounts and benefits.
  • Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support, as well as an Employee Assistance Programme with access to appointments.
  • Taking time for you: we work flexibly and offer generous annual leave, starting at 25 rising to 30 days, plus bank holidays, and the opportunity to buy and sell annual leave.
  • Planning for the future: we have a contributory pension scheme.
  • Structured Corporate Induction: Onboarding you into the Charity, supporting your wellbeing along the way.
  • £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.


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