Housing Repair and Customer Service Advisor
3 weeks ago
City Building is one of Scotland's largest construction companies, with a turnover of circa £200 million. We are committed to delivering exceptional customer service to our clients, and we are seeking a skilled Housing Repair and Customer Service Advisor to join our Contact Centre team.
This is an exciting opportunity to work with a dynamic team, providing efficient and professional support to customers. You will be the first point of contact for customers needing assistance with repairs, maintenance, and emergency work.
About the Role:
- Provide customer service support via phone and email.
- Handle customer queries and concerns in a professional manner.
- Work collaboratively with colleagues to resolve customer issues.
Requirements:
- Knowledge of housing repairs and customer service standards.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
Estimated Salary: £26,000 - £31,000 per annum, depending on experience.
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