AWS Security Operations Manager
4 weeks ago
The AWS PSOC Operations Manager is responsible for leading and managing the administrative responsibilities of a small agile team, including staffing, scheduling, performance, training, and development. This role requires a strong security mindset and judgment to assess security risks across the organization and escalate accordingly.
Key Responsibilities- Employ leadership, management, physical security strategies, and processes in accordance with service level agreements, policies, standards, and operating procedures.
- Manage communications, security response, and escalations, facilitate operational needs, generate and/or manage trouble tickets, and provide additional services as required.
- Drive security findings, research mitigations, and analyze potential security vulnerability-related information from a variety of sources to remediate root cause.
- Manage high-security events, communicate risks to AWS stakeholders, and escalate to drive mitigation.
- Utilize security mindset and judgment to assess security risks across the organization and escalate accordingly.
- Create innovative solutions to security issues, utilizing technology or process improvement.
- Produce progress reports, briefs, and white papers regarding issues, security concerns, and operational opportunities for improvement that affect AWS data center operations and/or AWS reputation.
- Consult closely with other Amazon security and service teams on issues related to AWS security posture and work as a catalyst to bring stakeholders together to address findings and risks until a formalized business owner is identified to take lead.
- Interface with technical teams, stakeholders, and leadership to translate security mitigation plans into actionable items.
- Manage email, phone communications, generate and/or manage trouble tickets, handle incoming chats, and provide technical support to customers.
- Utilize knowledge of IT systems, technical support for applications; troubleshooting Windows/Linux.
The AWS SOC is expanding physical and logical security services operations to support the growth of our data centers and other related security functions. We are seeking a self-motivated SOC Operations Manager with security technology experience, problem-solving abilities, analysis skills, and strong customer obsession.
Come join the team tasked with improving the level of security on a global scale, across new and existing AWS infrastructure.
Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services.
We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas, including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
What We Offer- Endless knowledge-sharing, training, and other career-advancing resources to help you develop into a better-rounded professional.
- Flexible work hours and arrangements to support work-life harmony.
- A diverse and inclusive team culture that values diverse experiences and encourages learning and growth.
- 5+ years of security operations experience.
- 5+ years of experience as a team lead or manager.
- Experience with Unix/Linux/Windows Operating Systems administration, troubleshooting, and debugging technical systems, scripting, and task automation.
- Technical degree or 4+ years of professional/technical experience.
- Flexibility of work hours, to include nights, weekends, and holidays.
- 10+ years of security operations experience.
- 7+ years in a leadership role with AWS Cloud Environments.
- Working knowledge of Shell/Bash/Python.
- Experience in incident response/management.
- Experience developing systems, networks, and operating systems architecture.
- Experience in Physical Security Access Control Systems (PSACS).
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