AWS Security Operations Manager
2 months ago
We are seeking a highly skilled AWS Security Operations Manager to join our team at AWS EMEA SARL (UK Branch). As a key member of our security operations team, you will be responsible for managing technical teams that work in a 24/7 environment, providing technical support, and security response for logical services and physical data center systems.
Key Responsibilities- Employ security strategies and procedures in accordance with service level agreements, policies, standards, and operating procedures.
- Manage communications, security response, and escalations, facilitate operational needs, generate and/or manage trouble tickets, and provide additional services as required.
- Lead and manage a small agile team, including staffing, scheduling, performance, training, and development.
- Drive security findings, research mitigations, and analyze potential security vulnerability-related information from various sources to remediate root cause.
- Manage high-security events, communicate risks to AWS stakeholders, and escalate to drive mitigation.
- Utilize a security mindset and judgment to assess security risks across the organization and escalate accordingly.
- Create innovative solutions to security issues, utilizing technology or process improvement.
- Produce progress reports, briefs, and white papers regarding issues, security concerns, and operational opportunities for improvement that affect AWS data center operations and/or AWS reputation.
- Consult closely with other Amazon security and service teams on issues related to AWS security posture and work as a catalyst to bring stakeholders together to address findings and risks until a formalized business owner is identified to take lead.
- Interface with technical teams, stakeholders, and leadership to translate security mitigation plans into actionable items.
- Manage email, phone communications, generate and/or manage trouble tickets, handle incoming chats, and provide technical support to customers.
- 5+ years of security operations experience
- 5+ years of experience as a team lead or manager
- Experience with Unix/Linux/Windows Operating Systems administration, troubleshooting, and debugging technical systems, scripting, and task automation
- Technical degree or 4+ years of professional/technical experience
- Flexibility of work hours, to include nights, weekends, and holidays
- 10+ years of security operations experience
- 7+ years in a leadership role with AWS Cloud Environments
- Working knowledge of Shell/Bash/Python
- Experience in incident response/management
- Experience developing systems, networks, and operating systems architecture
- Experience in Physical Security Access Control Systems (PSACS)
At AWS EMEA SARL (UK Branch), we value diverse experiences and encourage candidates from all backgrounds to apply. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas, including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
We are committed to creating an inclusive team culture that inspires us to learn and be curious. Ongoing DEI events and learning experiences help us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
We value work-life harmony and offer flexible work hours and arrangements to support our employees' well-being. When we feel supported in the workplace and at home, there's nothing we can't achieve.
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