Documentation Specialist

3 weeks ago


Loughborough, Leicestershire, United Kingdom The Access Group Full time
About the Role

You will be responsible for creating high-quality documentation to support the LG software suite, covering Children & Young People, Social Care, and Finance. Your goal will be to produce user-friendly guides and help centre articles that meet the needs of internal and external users.

Key Responsibilities
  • Write, edit, and maintain user guides and help centre articles based on user stories, sprint review demonstrations, and collaboration with cross-functional teams.
  • Participate in workload planning and prioritisation, including stakeholder engagement.
  • Edit, standardise, and format documentation written by others.

About You

We are looking for a proactive and detail-oriented individual with a passion for creating clear documentation. You should have experience in producing and managing technical content within a software environment, with skills to translate complex information into accessible guides and articles. Your ability to work independently and collaboratively with cross-functional teams will be essential in this role. You should be able to communicate effectively and deliver high-quality content that supports both internal and external users.

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