Installation Team Supervisor

4 weeks ago

Addlestone, Surrey, United Kingdom Schindler Group Full time

We are seeking a seasoned Installation Team Supervisor to lead our team of engineers based out of our Addlestone Office, covering London and the South Coast. The successful candidate will be responsible for overseeing the installation process, ensuring that necessary measures to meet installation targets are in place. Their primary objective is to deliver the completed product to the customer within the defined parameters, without compromising on costs and quality. The successful candidate will also be accountable for the pre-contract maintenance and the handover process, ensuring that these are managed in line with customer expectations and best practice customer service. This is a permanent and full-time role.



Key Responsibilities:


  • Plan and coordinate the direct activities of the engineers in their group to deliver the company's business objectives (i.e. customer satisfaction, operational results, quality, efficiency metrics, etc.)
  • Ensure labour planning and appointment of sub-contract labour as required
  • Proactively address any problems that arise on site
  • Analyse root causes for any deviations from the business plan/product and ensure follow-up corrective actions/submission of CARs
  • Timely submission and management of fitter's timesheets
  • Responsible for actioning and closing out retrofits
  • Safety audits, safety walks, and near miss reporting in line with the safety manifesto
  • Accurately maintain on a weekly basis, SAP and Work to lists (WTLs) in conjunction with the admin team
  • Raising and chasing all claims requests via the claims co-coordinator, and return of materials to the group when required
  • All fitters recruitment and training, development, and disciplinary matters
  • Timely planning and organisation of all deliveries of materials and tooling to site
  • In conjunction with the Projects Manager, agreement of sub-contract modernisation costs and submission of quotations to the Projects Manager
  • Raising of all standard letters with the admin team and maintaining contract tracking sheets
  • Booking of all tests/re-checks/technical assists and closing out items identified on OILs
  • Timely submission of all handover documentation of completed lifts to the customer and EI, adhering to company processes
  • Ordering of local materials as required
  • Regular site visits to check progress of modernisation and discuss any issues with the customer
  • All MDC design approvals as required in conjunction with the Project Manager
  • Ensure all fitters and sub-contractors are fitter certified
  • Regular coordination meetings with Projects Managers
  • Management of all PPE and workwear for fitters and sub-contractors
  • Management of fitter's hand tools
  • Accident investigations and submission of accident reports
  • Approval of all submitted CARs prior to submitting to the admin team for processing
  • Agree in conjunction with the Projects Manager any additional costs submitted by sub-contractors
  • Timely submission of all day works and variation orders to the Projects Manager
  • Actively promote a safety culture by being a role model for safe working practices and ensuring the application of health and safety guidelines by direct employees and sub-contractors
  • Build relationships with customers by acting as the point of contact and establishing regular communication to ensure that customer expectations are managed, and any issues can be resolved efficiently and effectively
  • Follow the Fulfilment + process to develop and promote the company modernisation plan to the required high standard
  • All employees are required to work in accordance with established Company Occupational Health and Safety policies and procedures to ensure compliance with current UK legal requirements and Schindler Group safety requirements
  • Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system
  • Any duties assigned by the Projects Manager or Regional Construction Director which are deemed necessary and in the best interests of the company
  • Employees are required to work in accordance with established Company Occupational Health, environmental, and Safety policies and procedures to ensure compliance with current UK legal requirements and Schindler Group safety requirements
  • Employees must comply with Company Health & Safety requirements and set a personal example of safe behaviour
  • Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system
  • Obtaining quotations from vendors for local items
    Requirements:


    • NVQ or HND
    • Experience – proven experience as an installation engineer
    • Experience of managing a small team
    • Successful track record of achievement and delivery
    • Proven ability to obtain results through effective team management and motivation of team members
    • An awareness and experience of managing Health and Safety regulations and processes
    • Having a sound knowledge of the N.I. Business within the Lift Industry is desirable
    • Ideally experienced in all aspects of lift installation with a good knowledge of current standards and legislation
    • Full valid driving licence Site Managers Safety Training Scheme Certificate or equivalent (may be gained once in role)
    • Safepass card holder
    • Possess the creative ability, energy, and drive to develop and implement strategies to meet and exceed financial and non-financial objectives
    • A good commercial awareness, being able to mitigate problems arising
    • Excellent communication, customer service, and man-management skills
    • A working knowledge of SAP processes is desirable
    • Sound lift knowledge and ability to read and understand technical drawings
    • Ability to plan, organise, and follow up to ensure compliance to agreed action plans
    • Innovative and proactive approach to work with high attention to detail and the ability to work under pressure

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