Facility Management Director

14 hours ago


Aylesbury, Buckinghamshire, United Kingdom Serco Full time
Job Overview

As a Customer Experience Leader at Stoke Mandeville Stadium, you will play a critical role in shaping the customer experience across our facility.

You will be responsible for overseeing the day-to-day operations, ensuring that all tasks are completed to a high standard with safety as the top priority.

Our ideal candidate will have a passion for delivering exceptional service and be able to work effectively in a fast-paced environment.

Key Responsibilities

The successful candidate will be responsible for:

  • Overseeing the day-to-day operations of the facility
  • Building and maintaining positive relationships with onsite partners, customers, hotel guests, and neighbours
  • Deploying and supervising the operational team
Benefits

We offer a competitive salary of £36,000 per annum, plus benefits including free membership at the Centre, heavily discounted use of classes and facilities, and an opportunity to develop your career with a leading organisation.



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