Customer Service Team Lead
4 weeks ago
BUUK Infrastructure No 2 Limited is a leading utility company dedicated to accelerating the UK's transition to net zero. We're seeking a skilled Contact Centre Team Manager to lead our customer service team and drive business growth.
Job Description:This is an exciting opportunity to join our dynamic team as a Contact Centre Team Manager. In this role, you will:
- Oversee daily contact centre operations
- Develop and implement customer service strategies
- Collaborate with other departments to achieve business objectives
- Lead and manage a high-performing team
As a Contact Centre Team Manager, your key responsibilities will include:
- Managing contact centre performance metrics
- Monitoring and analysing customer feedback
- Developing and implementing training programs for team members
- Collaborating with other departments to resolve customer issues
To succeed in this role, you'll need:
- Proven experience in managing contact centre teams
- Strong customer service skills and a passion for delivering exceptional customer experiences
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
We offer a competitive salary of £60,000 - £80,000 per annum, as well as ongoing training and development opportunities, a supportive and inclusive work environment, and a chance to work on challenging projects that make a real impact.
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Customer Service Team Lead
2 months ago
Southampton, Southampton, United Kingdom Entain Group Full timeJob DescriptionWe are seeking a skilled Cashier to join our team. The ideal candidate will have excellent communication skills and the ability to work well under pressure.Key ResponsibilitiesManage cash handling and stock control procedures.Provide exceptional customer service, ensuring high levels of customer satisfaction.Maintain a clean and safe working...
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Customer Service Team Lead
4 weeks ago
Southampton, Southampton, United Kingdom OneRetail Full timeJob OverviewWe are looking for a skilled Customer Service Team Lead - Cafe to join our team at OneRetail. This is a part-time position, contracted to 8 hours per week.The successful candidate will be responsible for maintaining a high standard of quality work in our cafe operations. They will supervise a team, creating a positive environment where the team...
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Customer Service Lead
3 weeks ago
Southampton, Southampton, United Kingdom Focus Resourcing Group Full timeFocus Resourcing Group is seeking a highly skilled Customer Service Lead to oversee the customer experience and drive enhancements nationwide. The ideal candidate will have outstanding communication skills, with the ability to effectively interact with customers.The successful candidate will be responsible for implementing customer-centric strategies and...
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Customer Service Team Lead
4 weeks ago
Southampton, Southampton, United Kingdom CLAIRE'S Full timeAbout the CompanyClaire's is a leading high street fashion retailer with over 3000 stores globally.We specialize in fashionable jewelry, accessories, and cosmetics products that cater to a wide range of customers, from children to young women.We encourage all store members to wear our product and support their development.Key qualifications for this role...
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Customer Service Excellence Lead
1 month ago
Southampton, Southampton, United Kingdom David Lloyd Clubs Full timeJob Description: Customer Service Excellence LeadWe are looking for a highly motivated individual to join our team as a Customer Service Excellence Lead. In this role, you will be responsible for leading our food and beverage team in delivering exceptional customer service to our members. You will work closely with our club room manager to ensure a safe and...
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Customer Experience Team Lead
4 weeks ago
Southampton, Southampton, United Kingdom Sainsbury's Supermarkets Ltd Full timeSainsbury's Supermarkets Ltd is committed to delivering exceptional customer experiences across our stores.We're seeking a Customer Experience Team Lead to join our team in Southampton, UK.This is a great opportunity to develop your leadership skills and make a real impact on our customers' shopping experience.As a Customer Experience Team Lead, you'll be...
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Food Service Team Lead
2 months ago
Southampton, Southampton, United Kingdom Chartwells Full timeCareer OpportunityWe are seeking a dedicated Catering Supervisor to join our team at Chartwells. As a key member of our team, you will be responsible for overseeing our catering and service operations.About the Role:Leading a team of culinary and catering professionals to deliver exceptional customer service.Ensuring high-quality food preparation and...
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Commercial Services Team Lead
1 month ago
Southampton, Southampton, United Kingdom Hays Construction and Property Full timeHousing Repair Operations SpecialistOur client is seeking an experienced professional to join their Commercial Services team as a Responsive Repairs Senior Operations Manager. In this role, you will work closely with finance teams to forecast and reconcile budgets for the customer response work stream. You will also manage and resolve complex customer...
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Food Service Team Lead
4 weeks ago
Southampton, Southampton, United Kingdom Compass UK & Ireland Careers Full timeChartwells' Catering Supervisor OpportunityWe are recruiting a skilled Catering Supervisor to join our Chartwells team on a part-time basis. This exciting role offers the chance to progress your career in the catering industry, working closely with our culinary and service teams to deliver exceptional dining experiences.The estimated annual salary for this...
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Catering Team Lead
4 weeks ago
Southampton, Southampton, United Kingdom Compass UK & Ireland Full timeChartwells is recruiting a Catering Team Lead to join our team in a part-time capacity. As a key member of our hospitality team, you will be responsible for overseeing all catering and service operations, ensuring that our kitchens and service counters run smoothly and efficiently.The successful candidate will have experience in a similar role, with a strong...
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Customer Service Team Professional
4 weeks ago
Southampton, Southampton, United Kingdom NEXT Full timeAre you a motivated and enthusiastic individual looking for a new challenge? Do you have a passion for delivering exceptional customer service? If so, we would love to hear from you! We are currently seeking a Customer Service Team Professional to join our team at NEXT.About the Job:You will be responsible for offering fast and friendly service to our...
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Automotive Service Team Lead
1 month ago
Southampton, Southampton, United Kingdom Mr Clutch Autocentres Full timeAre you looking for a challenging and rewarding role in the automotive industry?Mitchell Brothers offer a unique opportunity for an experienced Workshop Controller to join our friendly team at Mr Clutch Autocentres.This key position involves overseeing bookings for service and repair work, managing schedules, and coordinating with the service team to ensure...
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Culinary Team Lead
3 weeks ago
Southampton, Southampton, United Kingdom Compass UK & Ireland Full timeAbout the Role:We are seeking an experienced Culinary Team Lead to join our team in Chartwells, a leading provider of catering and support services to the education sector. As a Culinary Team Lead, you will be responsible for overseeing the preparation and serving of high-quality food to students and staff in primary and secondary schools, academies,...
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Customer Service Ambassador
4 weeks ago
Southampton, Southampton, United Kingdom wild recruitment Full timeCustomer Service AmbassadorAbout Wild RecruitmentWild Recruitment is a leading hotel staffing agency based in Southampton, dedicated to delivering exceptional customer service. We're seeking a highly skilled Customer Service Ambassador to join our team.Job Description:The successful Customer Service Ambassador will be responsible for providing a warm and...
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Customer Service Delivery Team Associate
3 weeks ago
Southampton, Southampton, United Kingdom NEXT Full timeAbout the Role:To excel as a Delivery Team Member, you will be responsible for ensuring all stock is available for customers by accurately processing stock quickly and to the highest standard, including scanning, unpacking, hanging, size cubing, and putting stock away.You will also be expected to present stock gorgeously and put it onto sales floors or in...
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Retail Team Lead Specialist
1 month ago
Southampton, Southampton, United Kingdom Lidl Full timeLidl is seeking a highly experienced and skilled Retail Team Lead Specialist to join our team. As a key member of our store management team, you will be responsible for leading and motivating a team of Customer Assistants, Specialists, and Shift Managers to achieve exceptional customer service and sales results.In this role, you will be responsible for...
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Customer Experience Lead
3 weeks ago
Southampton, Southampton, United Kingdom Focus Resourcing Group Full timeWe are seeking an experienced Customer Experience Lead to join our organisation on a full-time, permanent basis.Key Responsibilities:Oversee and enhance the overall customer experienceImplement customer-centric strategies and initiativesIdentify areas for improvement and refine processes to drive growth in brand reputationManage customer satisfaction and...
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Culinary Team Lead
2 months ago
Southampton, Southampton, United Kingdom Compass Group UK & Ireland Full time**Job Overview**We are recruiting an experienced Culinary Team Lead to join our Defence team. As a key member of our hospitality team, you will be responsible for overseeing the smooth operation of our kitchens and service counters, delivering exceptional food experiences, and providing world-class customer service.The ideal candidate will have a minimum of...
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Culinary Team Lead
4 weeks ago
Southampton, Southampton, United Kingdom Compass Group UK Full timeJob DescriptionWe are looking for a skilled Culinary Team Lead to join our team at Compass Group UK. This exciting opportunity is available on a part-time basis for 30 hours per week and comes with a competitive salary of £30,000 - £35,000 per annum.The ideal candidate will possess a strong culinary background and have experience in a similar chef role....
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Customer Service Representative
3 weeks ago
Southampton, Southampton, United Kingdom Novotel Southampton Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Agent. In this role, you will provide exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesThe Guest Services Agent will be responsible for:Providing efficient and friendly service to guests during...