Booking Operations Lead

17 hours ago


London, Greater London, United Kingdom WSH Group Full time

Portico, a prominent service provider for American multinational investment banks and financial services companies, seeks a skilled Booking Operations Lead to oversee all aspects of bookings and events on campus.

The ideal candidate will work closely with the Reservations and Events Manager to deliver exceptional service standards, ensuring a seamless experience for clients and staff.

This role involves hands-on collaboration with clients, staff, and other service partners, requiring excellent communication and organisational skills to maintain a professional image.

Key Responsibilities:

  • Oversee all aspects of bookings and events on campus
  • Collaborate with the Reservations and Events Manager to deliver seamless service standards
  • Assist with room reservations and events planning

Qualifications:

  • Experience in service delivery, preferably in a high-profile business environment
  • Demonstrable knowledge of service excellence and event planning principles
  • Excellent communication and organisational skills

Salary: £37,128

Shift Pattern: 40 hours per week, covering 08:00 - 18:30 Monday to Friday with flexibility for earlier or later shifts based on event needs.


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