Technical Account Manager
4 weeks ago
About the Role: We are seeking a highly skilled Technical Account Manager to join our team at a leading food manufacturer. As a Technical Account Manager, you will be responsible for driving new opportunities for our bakery products with industrial and wholesale clients.
Key Responsibilities:
* Demonstrate our products to strategic and key accounts, providing technical advice, troubleshooting, and resolving customer issues.
* Lead and support customers in developing new products using our range, attending factory trials and first productions, and preparing detailed briefs for NPD projects with a focus on profitable, volume-driven opportunities.
* Prepare new products to gain customer buy-in, manage relationships with key accounts, and collaborate with sales, marketing, and product teams to ensure excellent technical service.
* Manage visit reports, project briefs, and planners while supporting customer and industry events as required, ensuring clear communication with the Heads of Product, Sales Director, and MRD Director.
Requirements:
* BTEC or BSC (Hons) in Bakery, Bakery Technology or Food Science or 15 years of experience in a similar role in food manufacturing.
* Strong understanding of baking processes and equipment (industrial and craft bakery).
What We Offer:
* Competitive salary of £36,000 plus car allowance according to your experience.
* Investment in training, Employees Assistance Programme, Wellbeing and engagement events, Onsite mental health first aiders, Seasonal flu vouchers, VDU and glasses vouchers, Referral programme.
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