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Field Technical Specialist

1 month ago


Birmingham, Birmingham, United Kingdom Gap Technical Ltd Full time
Job Summary

We are seeking a highly skilled Field Technical Manager to join our team at Gap Technical Ltd. As a Field Technical Manager, you will be responsible for providing technical support to our customers in the bakery industry.

Key Responsibilities:

  • Collaborate with the Account Management team to identify new business opportunities within Industrial and Wholesaler accounts.
  • Provide technical advice to customers, acting as a troubleshooter and resolving issues related to our bakery products.
  • Support Strategic and Key Account customers with the development of new products and ideas using our range as the foundation.
  • Attend and support customer factory trials and the first production runs of new and existing products.
  • Present new branded products to customers to drive early buy-in and sales momentum.
  • Identify opportunities for profitable, volume-driven new product development projects within Strategic and Key Accounts.

Requirements:

  • A BTEC or BSC (Hons) in Bakery, Bakery Technology, or Food Science is preferred; however, 15 years of experience in the bakery industry will be considered in lieu of formal qualifications.
  • 10 years of experience in the bakery sector, working with a range of customer channels, including craft bakeries, industrial manufacturers, multiple grocers ISB, or foodservice.
  • Strong knowledge of baking processes, equipment (both industrial and craft), and ingredient functionality.
  • Excellent problem-solving and project management skills.
  • Outgoing and confident communicator, both verbally and in writing.
  • Ability to build and maintain strong working relationships with internal and external partners.

What We Offer:

  • Excellent benefits, including investment in training, Employee Assistance Programme, wellbeing and engagement events, onsite mental health first aiders, seasonal flu vouchers, VDU and glasses vouchers, and a referral programme.
  • A car allowance is provided due to the nature of the role.

How to Apply:

Please send your CV via the Apply now option on our website. If you have any questions or are interested in any other opportunities we may have, please do not hesitate to get in touch.